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    Using Copilot in Customer Service

    As a customer service agent, you handle complex requests every day. Microsoft Copilot helps resolve issues faster by providing real-time AI assistance, analyzing customer inquiries, and delivering quick, personalized responses. Download the infographic to see all the benefits Copilot offers, and contact Traction Consulting Group to discuss how AI can optimize your service team.

    Using Copilot in Customer Service published by Traction Consulting Group

    Often, IT providers focus on selling you a "tool" like Microsoft CRM, Salesforce, SharePoint, and others in order to facilitate customer relations and workflow within your organization. But after initial roll-out, most companies find teams lack in engagement and fail to meet the initial goals of their project.

    At Traction Consulting Group, we believe there is a better way. Let us guide you to better engagement and "Get Traction."